my computer doesn't find my phone at all

Have you tried reinstall Kies? I had the same problem and end up reinstall Kies, (make sure phone is unplugged), restart machine, restart phone, then plug in the phone. I am running Window 7 64bit.

Hi!

I tried many things yesterday, but rebooting the phone wasnt one of them. I will try later today. Haha.
do you recommend that I use Mass Storage as default? Read many places that Kies as default when pluging the usb is not working. . .

Tiptronic:
Yeah, I know, but felt my case was a little bit different as my computer didnt find my phone at all.. Not only Kies that didnt find it. . . But i read some interesting tips there in that thread too.

What I did forget to mention, is that I owned a Wave in a couple of days. And I installed kies already then, but didnt manage to connect the wave either. So maybe som files still is on my computer after that.

The directory C:\Program Files\InstallShield Installation Information\{D6CD26FD-CD7F-4C86-96A3-EEBFABE5FE47} doesnt exist on my computer though.
But i will try to see if there is something in Device Manager to uninstall too.

I am a noobie. hahaha

Hi!

Thank you so much for the help!

I am at work atm so i wont be able to test with Kies. But I tried to plug it in my workPC. Nothing happened. But then i rebooted, and then the PC found it. The phone was set to Mass Storage. So i guess that may work.

And i am pretty embarassed for not actually trying to rebbot the phone. Haha. felt i had tried everything! except that ....

thanks a lot, sorry for kind of doublepost, but maybe other will have the same issue, and doesnt have to read through all the posts in the other thread..

I just manage to connect my galaxy to my pc by re-set the USB setting connection from Kies to Mass storage.  But I only can transfer data to my external SD card not the interal.  Ask Samsung by email, and they gave me the answer is "Have you download the latest verion of Kies?  If not unintall the preivous one and re-intall the latest verion"  I feel just wasting my time by email them because they didn't get me the answer I want.  I already got the latest verion of Kies, but still wouldn't able to transfer data to the internal SD.  Try and download the APPs from the Kies(free One) and then select the mobile phone I got, they even didn't have the Fascinate from the selection which mean I don't think the Kies can support the Fascinate yet..

Window 7 64bits.

Hi guy,

I now can connect the kies from my laptop to the fascinate.

Go to setting, select about phone, select either mass or kies storage (both work for me)

Plug the usb cable to the laptop or pc.

Then slide the top of the screen down (where is normally show Wi-Fi, bluetooth, silent and vibration) and now you will see ongoing on the screen which show USB connected.

Now press the "USB connected" and you will see the message and said "you have connected your phone to your computer via USB. Select "Mount" if you want to copy files between your comopyuter and your phone's SD card.",
press Mount.

Now you should be able to transfer file between the pc and fascinate.

It works for both Kies and Mass Storage with internal and external SD card Mounted