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Author Topic: Can't Connect to Kies  (Read 87992 times)
g4mbi7
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« Reply #135 on: August 07, 2010, 03:05:18 PM »

Hi, i read the thread and i'm wondering if anyone had a similar issue as me.

After installing Keis i run the program and connect my Fascinate Vibrant from Bell.

The top Right of keis says Connecting the device...

trying to connect more than 1 hour now does not terminate, does not say the decide is not compatible. . it just keeps on trying.  I'm wondering if there is something wrong with my phone.  Can anyone with a Fascinate connect to Keis?
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gsweetieuk
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« Reply #136 on: August 09, 2010, 12:11:05 PM »

so still issue with the kies??? when will we be able to connect the phone to kies????  called samsung tech support and wait for hourssssssssssssss still no answer so gave up
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keemanxp
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« Reply #137 on: August 10, 2010, 01:03:02 AM »

I faced this problem before, and what i did is:

1. Backup all my data/contact from SD Card to my PC (using Mass Storage connection)
2. Format my SD Card
3. Reset to factory settings.

And it works!
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gsweetieuk
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« Reply #138 on: August 10, 2010, 04:20:18 AM »

Hi I was fine by using the mass storage and I can transfer the files between my pc to my external sd card.  But lately just won't work.... Sad no wonder why or what's going on...???

So how can I back up the data and could you reply me more details or information please and many thanks guys.
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Voodoo_666
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« Reply #139 on: August 10, 2010, 09:10:11 AM »

Hi, everyone!

Well, I searched and tried all kind of tips and advices that worked for others. Nothing worked for me. I could not connect the SGS to Kies.

The phone was never recognized by Kies and by Windows (7, x32). I only could connect just to read and write the sd cards. That was the only OK thing. I managed to install some drivers by connecting the phone via USB development mode, but than Kies said I have to reconnect in normal mode, but than again, no phone could be detectet. I set Kies mode on the phone, when connecting via USB. Nothing. It simply nothing happened when I connected SGS via USB with the PC. That was really upseting, because I also reformated the inner card, tried other drivers, and even installed on my small netbook with no succes. I needed the outlook sync, because of my 1000 contacts that were not synced OK via gMail (does anyone has an ideea why the contact categories form Outlook are not synced with the phone via Gmail, even if they are present in the Gmail account?).

Than, I found in a forum something about pressing the Home key before connect to Kies, and saw the video on Youtube (http://samsungfascinateforum.com/samsung-fascinate/119263-problem-samsung-kies.html, post 12).
After that I realized that SGS brings up a message while trying to connect to Kies. It is a message like "Connection to Kies only while on home screen". Could not believe my eyes! In order to function properly, this stupid phone/Android/Samsung/Kies bunch prevents other home screen apps from running, and even to have any apps opened! So, my problem was that I have Launcher Pro on my phone, and no connection could be realized.

Now, I wonder why Kies keep tells me that I do not have a Bluetooth device when i try to connect my phone over the BT? This is a message that I receive on both computers, that have different OSs, BT devices, and BT drivers. Of course everything else works, but BT with Kies, on both computers. And this is for sure not a BT drivers" problem. Anyone any hint?

I think Samsung does not care a shit for those who already bought a device. But this is a backfire strategy.
So long Samsung... Never again, even if I think the phone is quite good, but very laggy. In 2 years I will by for sure a WinMo device from HTC.

Good luck to all of you!
« Last Edit: August 10, 2010, 09:22:14 AM by Voodoo_666 » Logged
Mindgrinder
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« Reply #140 on: August 11, 2010, 02:21:26 AM »

ok i found the solution the problem is some app is using connection to kies from internal memory same thing when SD card is used by many apps if u connect it in mass storage mode. So we do not know which app is using internal memory all the time or internal sd card, instead of formatting the internal SD just go to

Storage options and unmount internal SD card, i have been going through all of the problems but now it works perfect no need to format and all...

I have windows xp with media player 10 and 1.1 framework from MS.

also make sure WiFi and bluetooth are not all thats what samsung support told but were not able to resolve my issue instead asked me to take the phone to service center to reinstall internal phone drivers...

Samsung should really learn from Nokia Pc suite.

lemme know if it works for you. time to get new official firmware 00094 Big Smile
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Dutchy
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« Reply #141 on: August 11, 2010, 09:13:59 AM »

i had a lot of problems getting my phone connected to Kies and sync with Outlook aswell. The solution (or at least an important part of it, tried alot of things before that) for me (windows 7 64 bit) was actually really simple. Running both Kies and Outlook as administrator did the trick for me. A restart of both my pc and the phone and all worked and has been working for a month now. I do have the choice wich way i want to connect on my phone enabled, but choosing Kies works all the time regardless if i have Kies already started or not)

To make Kies run as administrator all the time right click your Kies shortcut, click properties, then the Compatibility tab en then on the bottom tick the checkbox that says someting like 'Run as administrator'
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Woz14
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« Reply #142 on: August 11, 2010, 12:45:48 PM »

Downloaded latest version of kies last week from Samsung & had big issues since.

Everytime I run the install program I get a message saying "kies unable to run uninstall"

I have looked for anything Samsung/kies on my laptop & removed them but still no joy.

I was able to connect with last version of Kies but now unable to connect at all.
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niteling
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« Reply #143 on: August 13, 2010, 11:19:46 PM »

hey guys I found this post on another forum, it might help with connecting you fascinate.

http://www.anythingbutipod.com/forum/showthread.php?p=490990
   

 Originally Posted by denis_mc_auliffe_ie  View Post
Hello,

I had the same problem.

First, the background-

I installed Windows XP onto a laptop, the XP had SP3 & WMP11 integrated on the cd.

I then tried to get my Creative Zen 4GB to connect - and ran into the same problem. While installing the driver, it detected the MTP driver, and then the "New Hardware Wizard" popped up and failed with the error:

Code:

There was a problem installing this hardware: MTP Device
 
An error occurred during the installation of the device.
 
The filename, directory name, or volume label syntax is incorrect."

I tried a load of different things to try and resolve, Reverting to WMP10, Copying the MTP driver from a working PC etc etc etc to no avail.

The solution, I finally discovered was to do with the UMDF (User Mode Driver Framework) service. It comes with WMP11, and installs during the setup.

Looking at the UDMF installation logs (c:\windows\Wudf01000Inst.log) - I found that there were errors during installation - I figured that re-installing UMDF might fix the problem. (and it did!) Unfortunatly, as it is not in add/remove programs, I ran into problems trying to remove it. If you un-install WMP11, it does not remove the UMDF dll's. If the dll's exist, then the UMDF installer will skip during the re-install of WMP11.

I managed to manually re-install UMDF using the method below.

To find the installer files for UMDF, you need to get them out of the WMP11 Installer.

Code:

How to find the installer for UMDF
 
1) Run the WMP11 Setup file "wmp11-windowsxp-x86-enu"
(It will extract the installer files into your %TEMP% folder)
 
2) Click Start -> Run -> %temp%
3) Press F3 and search for "umdf.exe"
4) Copy this file to your Desktop
5) Cancel the WMP11 Setup.

Now, you need to fool windows into thinking that UMDF is not installed on your computer, by renaming some files. Copy & Paste the following into a Command Prompt.

Code:

rename C:\WINDOWS\system32\drivers\wudfrd.sys den_wudfrd.sys
rename C:\WINDOWS\system32\drivers\wudfpf.sys den_wudfpf.sys
rename C:\WINDOWS\system32\wudfhost.exe den_wudfhost.exe
rename C:\WINDOWS\system32\wudfsvc.dll den_wudfsvc.dll
rename C:\WINDOWS\system32\wudfx.dll den_wudfx.dll
rename C:\WINDOWS\system32\wudfplatform.dll den_wudfplatform.dll
rename C:\WINDOWS\system32\wudfcoinstaller.dll den_wudfcoinstaller.dll

Now run the umdf.exe and re-install.

Spent hours trying to fix this, and finally managed to get it working.

Hope it works out for ya, if it does, let me know!

Denis
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gsweetieuk
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« Reply #144 on: August 15, 2010, 02:39:37 PM »

Hi guy,

I now can connect the kies from my laptop to the fascinate.

Go to setting, select about phone, select either mass or kies storage (both work for me)

Plug the usb cable to the laptop or pc.

Then slide the top of the screen down (where is normally show Wi-Fi, bluetooth, silent and vibration) and now you will see ongoing on the screen which show USB connected.

Now press the "USB connected" and you will see the message and said "you have connected your phone to your computer via USB. Select "Mount" if you want to copy files between your comopyuter and your phone's SD card.",
press Mount.

Now you should be able to transfer file between the pc and fascinate.

It works for both Kies and Mass Storage with internal and external SD card Mounted
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kadosh
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« Reply #145 on: August 16, 2010, 05:54:50 AM »

this helped:
1 load kies on your pc - leave unopened
2 in device manager => look for universal USB samsung = > disable (delete) => close
3 connect samsung with PC and wait (you will see that Kies flashes once) - your phone is reloading the usb drives
4 open Kies

GOOD LUCK! it worked for me (hint was given by Belgiam samsung support center)
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gsweetieuk
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« Reply #146 on: August 16, 2010, 07:39:42 AM »

Hey guys got problem again since I download the newest verion of Kies from Samsung 1.51xxxxx74, last night. Crying  not working at all like before even I was using the same method I post recently
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Kaypo_King
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« Reply #147 on: August 18, 2010, 05:12:20 AM »

i tried this today only, it works, but remember to backup all your stuff from the internal SD card first.

follow this instruction:

The USB issue, is down to a weird bug with kies and the internal SD card. unmount, format, remount the internal SD card and also force kies to do it's 'driver recovery' (to be sure, takes about 2 min) and it's perfectly fine, I've advised everyone I know getting the phone to just format the SD as soon as they get it, and then they have zero issues.

After i did that, i connect my GS to the Kies(my @ss) and it works.
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gsweetieuk
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« Reply #148 on: August 18, 2010, 04:58:46 PM »

i tried this today only, it works, but remember to backup all your stuff from the internal SD card first.

follow this instruction:

The USB issue, is down to a weird bug with kies and the internal SD card. unmount, format, remount the internal SD card and also force kies to do it's 'driver recovery' (to be sure, takes about 2 min) and it's perfectly fine, I've advised everyone I know getting the phone to just format the SD as soon as they get it, and then they have zero issues.

After i did that, i connect my GS to the Kies(my @ss) and it works.


Hi soon format the internal SD, which mean the phone just back to the original (from the factory) right? thanks
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gsweetieuk
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« Reply #149 on: August 18, 2010, 05:32:50 PM »

i tried this today only, it works, but remember to backup all your stuff from the internal SD card first.

follow this instruction:

The USB issue, is down to a weird bug with kies and the internal SD card. unmount, format, remount the internal SD card and also force kies to do it's 'driver recovery' (to be sure, takes about 2 min) and it's perfectly fine, I've advised everyone I know getting the phone to just format the SD as soon as they get it, and then they have zero issues.

After i did that, i connect my GS to the Kies(my @ss) and it works.


You save my day and it works now thanks so much guys
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